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Articles

  • Configuring Notifications and Sounds

    Overview You want to make sure you are notified when some key activities happen: when someone knocks, a chat message is received, or someone enters your room. The application has in-app and desktop no...

  • Clearing Sococo5k Cache

    Overview You are having issues with your Sococo5k web application due to a corrupt browser cache and need to know how the stored cache can be cleared. You have confirmed the issue is caused by your ca...

  • Finding Your Sococo5k App Version

    Overview You want to know the version of Sococo5k you are currently using. This information is very valuable when troubleshooting different issues with your application. When reporting issues to Sococ...

  • Troubleshooting - Login Panel or Map Not Loading

    Overview The Sococo5k app might not load the login panel or a space map after logging in some cases and only show an empty gray screen. The issue can affect both the desktop and browser versions of th...

  • Desktop Notifications Overview

    Overview You can enable desktop notifications of Sococo5k activities so that you don't miss important events when the application is not in focus. These desktop notifications work with both the web ap...