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Articles

  • Granting Admin Role

    Overview A user with Administrator Privileges in the Sococo5k, will be able to access and manage all spaces, as well as manage all members in an organization. This article describes how an admin can g...

  • Issues Logging In

    Overview You may encounter issues when trying to log in to the Sococo5k. You will not be able to access the application when entering your credentials and an error message like the one below will be d...

  • User Roles and Privileges

    Overview There are several levels of access and permissions for Sococo5k users. Certain user privileges are applicable to different parts of the application and allow different levels of settings. To ...

  • Changing Email Address of Sococo5k Account

    Overview You want to update the email address of your Sococo5k account. Information Currently, the Sococo5k application does not allow users to update the email address linked to their account. To upd...

  • Adding Colleagues to Favorites

    Overview You want to add team members to the Favorites contact list in the People View, to have quick access to your closest colleagues. Adding a user to the Favorites list will allow you to:  Check w...

  • Resetting Your Password

    Overview You forgot your password and need to set a new one to be able to access the Sococo5k application. When you try to log in using the wrong credentials, you get an error: The email and password ...

  • Setting Your Availability Status

    Overview You want to update your avatar's status to let your coworkers know what is on your mind or what you are working on. The status field can be used to indicate your location, time zone, Zoom ID,...

  • Removing Users from Spaces and Organization

    Overview You want to know how to remove a specific user from a space in order to relocate them or remove them from the organization completely when the user has left your company. Prerequisites Your u...

  • People View Overview

    Overview The People View is your sightline and action center. It allows you to quickly access all of the people available to you in Sococo5k. The People View is optimized to enhance your awareness of ...

  • Managing Members in Sococo5k

    Overview You, as your organization's administrator, want to know how you can manage all users/members in the organization. You want to know how to do the following: Reviewing the list of members. Addi...